There are two ways to track your order.
1. VIA THE OXWORK.COM PARCEL TRACKING SYSTEM
Go directly to https://suivi.oxwork.com/ and enter your e-mail address and the postal code of the delivery address (or the tracking number, if you have one):
2. FROM OXWORK.COM CUSTOMER AREA
Log in to your customer area by clicking here.
1. From your homepage, you can access your latest orders. Click on the truck to directly access the traceability of your parcel, you will be redirected to https://suivi.oxwork.com/.
Tracking e-mails will be sent to you via our service provider Shipup to inform you about the different stages of delivery of your parcel.
However, if you have any difficulties, you can contact us by e-mail at aide@oxwork.com or by phone at
+ 33 1.85.09.28.33 (customer service open Monday to Thursday from 9 a.m. to 12 noon and 1 p.m. to 5 p.m., and on Fridays from 9 a.m. to 12 noon and 1 p.m. to 4 p.m.) stating your order number and our team will get back to you as soon as possible.