When you place an order on our site and you have used the 4 installments payment method, you can return your items for free by following the return procedure.
How do I get my money back?
In the case of a total cancellation, we will refund the instalments already taken (and cancel the remaining instalments).
For a partial cancellation, 2 scenarios are possible:
- The cancellation amount is higher than the amount still due: Cofidis refunds the difference by bank transfer.
- The cancellation amount is less than the amount still owed: The remaining monthly installments are adjusted downward (e.g.: purchase of 100 euros and partial cancellation of 30 euros after the 1st direct debit -> 1st installment 25 euros, 2nd 15 euros, 3rd 15 euros, 4th 15 euros).
The processing of the refund and the monthly payments is managed directly by Cofidis.